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Business Administration L5
Healthcare

Business Administration L5

Certificate Flexible Online / Face to Face RQF 7 Modules

A Level 5 management-level qualification in Business Administration for experienced administrators and office managers moving into operations, business support leadership or management roles.

Lead and manage a business support or administrative function
Apply financial management and budgeting skills at an operational level
Manage, coach and develop administrative and support staff
Lead process improvement and operational efficiency projects
Contribute to organisational planning and decision-making
Manage stakeholder relationships across departments and externally
Nationally recognised
Flexible learning
Tutor support
Cert on completion
£3,295
Pay in full or by instalments
FlexibleDuration
Online / Face to FaceDelivery mode
RQFAccreditation
CertificateQualification level
7 ModulesCourse content
Ask a Question
Nationally recognised qualification
Flexible, self-paced learning
Tutor support throughout
Certificate on completion
Ask a Question
£3,295 Enrol Now →
Overview

About this course

The Level 5 Diploma in Business Administration is designed for experienced administrative professionals ready to step into management and leadership responsibility. Pitched at the equivalent of the first two years of an undergraduate degree, it builds strategic, financial and people-management skills on top of the operational administration expertise gained at Level 3.

This qualification is for administrators who already run the day-to-day — and are ready to start shaping the bigger picture: managing budgets, leading teams, improving processes and contributing to organisational strategy.

What you'll learn

Learning outcomes

Lead and manage a business support or administrative function
Apply financial management and budgeting skills at an operational level
Manage, coach and develop administrative and support staff
Lead process improvement and operational efficiency projects
Contribute to organisational planning and decision-making
Manage stakeholder relationships across departments and externally
Apply project management principles to cross-functional initiatives
Course Content

What's covered

01
Leadership and Management in Business Support
Leadership styles and their application in administrative and operations settings.
02
Financial Management and Budgeting
Budget setting, monitoring and reporting for a business support function.
03
Managing and Developing People
Recruitment support, supervision, appraisal and staff development.
04
Process Improvement and Efficiency
Identifying inefficiencies and leading practical improvement projects.
05
Project Management Principles
Planning, coordinating and delivering cross-functional projects.
06
Stakeholder and Relationship Management
Managing internal and external stakeholder relationships effectively.
07
Strategic Contribution and Business Planning
Contributing administrative insight to wider organisational planning.
Entry Requirements

Who should apply

Level 3 qualification in business administration or equivalent experience
Currently working in, or moving into, a senior administrative or operations role
Minimum 2 years' relevant experience recommended
Level 2 English and Maths (or equivalent)
Career Pathways

Where this takes you

Office ManagerOperations ManagerBusiness Support ManagerSenior Executive AssistantPractice Manager
FAQ

Common questions

Do I need management experience already?
Ideally some administrative leadership or supervisory experience, though it is not always essential — contact us to discuss your background.
Is it equivalent to a foundation degree?
Yes, Level 5 is equivalent to the first two years of an undergraduate degree in England.
How long does it take?
Typically 10–14 months depending on your study pace and workplace evidence collection.
£3,295
Pay in full or by instalments
Flexible Duration
Online / Face to Face Delivery
RQF Accreditation
Certificate Level
7 Modules
Ask a Question
Nationally recognised
Flexible, self-paced
Tutor support included
Certificate on completion
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